Starting a restaurant business doesn’t ensure how successful it will be based on mere luck. Everything boils down to how consistent and efficient the restaurant is in providing customer satisfaction. Ineffective operations management causes almost 60% of restaurants to close down within the 1st year of opening.  Whether you manage a single restaurant or several units, the multiple routine operations carried out need to have a system in place to take care of the day-to-day tasks

A hotel that’s always bustling with guests may not always mean that it’s a profitable one. What deems a hospitality business successful is the revenue they generate. Revenue maximization and management is one of the three main challenges faced by the hospitality industry. SiteMinder’s Global Hotel Business Index 2018 stated that 71% of hotels worldwide are looking for smarter and more efficient ways to do business. Why is revenue management important? Revenue management helps the

Since our last update to V 7.9, we have made improvements to make your Pazo experience better.  Here’s a quick video summary of what’s new with Pazo: Flags Made Actionable   Previously when responses were flagged, managers didn’t have the option to create quick corrective measures pertaining to it. With the new option to create issues automatically when a response is flagged, accountability and transparency have improved and the time taken for issue management has

The facility management market has been predicted to grow from $34.65 billion in 2018 to $59.33 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 11.4%.  The facility management industry has moved on from the narrative of just managing buildings. There have been quite a few technological strides in the facility management space, impacting how routine operations will be carried out. With the advancement of technology, the operating environment and tenant expectations have

Operational excellence is any industry requires preset norms and rules. Standard Operating Procedures or Restaurant SOP ensure that all outlets function smoothly and provide clarity to staff on how to carry out their duties. These guidelines also make it easier to train new staff on operational procedures. Why Restaurant SOP is Important The restaurant space can be daunting and restaurateurs have mentioned that it’s an industry lacking structure. Standardizing the operation procedures has many advantages

We have been working on quite a few things since our last feature update. As we are now scaling globally, Pazo is happy to announce that we’ve moved to a pure SaaS model. What does that mean, you ask? With our new upgrade, we have automated the system so that every customer can opt for a trial, pay online and start using PAZO in a matter of clicks. No more waiting! With our global scaling,