Not everybody around the globe sits at a workstation completing a 9-5 job. In fact, 80% of the individuals consist of deskless workforce. As much as technology has advanced and improved businesses, deskless workers haven’t been able to reap the benefits.
Who do we call the deskless workforce? The 2.7 billion people across various industries from hospitality to facilities to healthcare, who are mobile when they work are the deskless workforce.
There has been quite a lot of advancement in digital transformation across all the industries, but organizations still face a disconnect in optimizing their routine operations.
“The mobile workers make up most of the industries’ workforce and it’s high time to provide them with digital support to improve how businesses grow”
says Hasan Ali Kanba, Co-founder of Pazo. “To see that although the business technology market is a $300 billion one but still only
The digital transformation has been on the rise all over the world and yet the no-desk workers have been neglected. Only $3 billion of the $300 billion business technology market is invested in deskless technology. Now is the time for more technologies to be customised to provide enough support to deskless employees to complete their job more efficiently.
As the workforce we’re catering to are unique, the perfect platform for them to have access to a deskless software are mobile devices like smartphones and tablets. The workforce spends a lot of time on the move and are often disconnected from the rest of the teams at the head-office level. By giving them access to an application where they can easily communicate and collaborate with their teams will not only make operations more efficient but also create a positive work culture.
“PAZO has the fundamental features tailored for the deskless workforce. We aim to empower the field teams to revolutionize their businesses,”
says Sharjeel, Co-founder and CTO of Pazo.
As 80% of the entire world’s workforce are those who are actively on the move, it only makes sense to invest in them. Deskless technology has an internal impact on employees and organizations. Providing a permanent solution that is easy-to-use enhances productivity levels and happier employees mean higher retention rates. The deskless workforce will keep increasing as the days go by and the value of deskless software is indisputable and has a lot of potentials to unleash!
Here are three ways deskless technology can proactively improve the world around us:
- Communication: Employees can ensure clear and effective communication between departments at individual sites and the head office. With everyone being in the loop, coordinating task assignment and completion, surveys, feedback and compliance across all branches becomes easy
- Execution: By equipping your staff with the right tool, they work smarter and with more efficiency. It becomes easier to assign tasks, monitor completion times and increase accountability.
- Insights: Getting real-time insights on operations at every site, on a personalized dashboard ensures visibility and consistency. Having software that provides you with up-to-the-minute data helps you know how individual sites are performing and reduce issues and resolution times.
Investing in deskless technology is one of the best ways – if not the best way – for organizations to maximize productivity. Yes, you need to rely on data and metrics while implementing new technology but it also requires business leaders to change the way they look at their routine operations and giving equal importance to the deskless workforce.