Store Manager Task Checklist

Ensuring Effective Store Leadership & Operational Excellence

The role of a store manager is critical in driving store performance, maintaining standards, and ensuring smooth day-to-day operations. A structured task checklist helps store managers stay organised, prioritise responsibilities, and ensure consistent execution across teams. The Store Manager Task Checklist provides a clear framework for managing operations, staff, inventory, merchandising, and compliance efficiently.

Store Manager Task Checklist

Daily Store Oversight Impact

1. Is the store opened and closed as per standard operating procedures?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________
2. Is overall store cleanliness and readiness reviewed daily?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________
3. Are customer issues or complaints addressed promptly?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________
4. Is store safety and security monitored throughout the day?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________
5. Is daily task completion verified and signed off?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________

‍

Staff Management Impact

1. Are staff attendance and schedules reviewed?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________
2. Are staff briefed on daily targets and priorities?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________
3. Are staff uniforms, grooming, and behaviour compliant with guidelines?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________
4. Are training or coaching needs identified?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________
5. Are staff performance or disciplinary issues addressed?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________

‍

Inventory & Stock Control Impact

1. Are stock levels reviewed for key categories?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________
2. Are out-of-stock or low-stock issues escalated?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________
3. Are inward stocks verified and updated in the system?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________
4. Are near-expiry or damaged stocks reviewed?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________
5. Are replenishment actions planned and tracked?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________

‍

Visual Merchandising & Execution Impact

1. Are shelves and displays compliant with planograms?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________
2. Are promotions and campaigns executed correctly?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________
3. Are secondary displays and POSM maintained properly?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________
4. Are VM issues identified and corrected promptly?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________
5. Is overall store presentation aligned with brand standards?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________

‍

Reporting & Compliance Impact

1. Are daily sales and performance reports reviewed?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________
2. Are compliance deviations documented and followed up?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________
3. Are pending issues escalated to regional or corporate teams?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________
4. Are corrective actions assigned and tracked?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________
5. Is store performance reviewed against targets regularly?
      ☐ Yes
      ☐ No
      If No, Reason: ______________________________________________________________