Missed Task Review Checklist

Identifying Gaps & Improving Task Execution Consistency

Missed tasks can lead to operational gaps, compliance issues, and inconsistent store performance. Regular review of missed tasks helps identify root causes, assign corrective actions, and prevent repeat failures. The Missed Task Review Checklist enables store teams and managers to systematically review incomplete tasks, understand why they were missed, and ensure timely corrective action.

Missed Task Review Checklist

Missed Task Identification Impact

1. Are missed or incomplete tasks identified for the review period?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
2. Are missed tasks categorised by department or function?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
3. Are critical missed tasks prioritised for immediate action?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
4. Is the frequency of missed tasks tracked?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
5. Are repeated missed tasks flagged for review?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________

‍

Root Cause Analysis Impact

1. Is the reason for each missed task identified?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
2. Are staffing or workload issues evaluated?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
3. Are process or SOP gaps identified?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
4. Are system or communication issues reviewed?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
5. Are external or uncontrollable factors documented?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________

‍

Corrective Action Impact

1. Are corrective actions defined for each missed task?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
2. Are missed tasks reassigned with clear ownership?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
3. Are new timelines set for task completion?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
4. Are corrective actions communicated to relevant staff?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
5. Are high-impact missed tasks resolved immediately?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________

‍

Monitoring & Follow-Up Impact

1. Is follow-up conducted to ensure corrective actions are completed?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
2. Are previously missed tasks tracked to closure?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
3. Are repeat misses monitored closely?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
4. Are task completion trends reviewed regularly?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
5. Is improvement in task completion documented?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________

‍

Reporting & Accountability Impact

1. Are missed task reports shared with management?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
2. Are departments or roles with frequent misses identified?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
3. Are accountability measures applied where required?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
4. Are process improvements implemented to reduce misses?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
5. Is missed task performance reviewed during audits or reviews?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________

Benefits of Missed Task Review Checklist

1. Identifies gaps in task execution early
2. Reduces repeat missed tasks
3. Improves accountability and ownership
4. Strengthens overall operational discipline

How Pazo Can Enhance the Missed Task Review Checklist

1. Digitises missed task review processes
2. Captures reasons for task non-completion
3. Provides real-time visibility to managers
4. Tracks repeat issues and execution gaps