The hotel duty manager checklist is a quick and easy way to make sure that everything and everyone in the hotel are in top condition.
Hotel duty manager checklist
S.no Checklist Check Action
STAFF 1 Security guard on duty well-trained Yes / No 2 All employees hygienic and well-groomed Yes / No 3 All employees in proper uniform Yes / No 4 All employees wearing name tags Yes / No 5 All employees aware of emergency procedures Yes / No 6 All employees trained in process, rules and regulations Yes / No HOTEL ENTRANCE
1 Entry and Exit gates and front porch clean Yes / No 2 Hotel Entrance clean Yes / No 3 All signages clean Yes / No 4 All lights in the premises in place and working Yes / No 5 Lobby entrance clean Yes / No 6 CCTV cameras clear and in good working condition Yes / No LOBBY
1 Clean glass doors and windows Yes / No 2 Clean planters Yes / No 3 Public toilets clean and sanitized Yes / No 4 Public toilets - tissues and hand papers in place Yes / No 5 Reception counter clean and clutter free Yes / No 6 Proper signage clear and visible Yes / No RESTAURANT 1 Entrance clean and unobstructed Yes / No 2 Glass doors and windows smudge free Yes / No 3 Floors, hallways, ceilings clean and damage free Yes / No 4 Chairs and tables all set Yes / No 5 Clean utensils Yes / No 6 Public toilets clean and sanitized Yes / No 7 Public toilets - tissues and hand papers in place Yes / No 8 Food tags in place Yes / No 9 Food replenishment done at regular interval Yes / No MAIN KITCHEN 1 Kitchen facilities clean Yes / No 2 Staff well groomed, hygienic and in proper uniform
Yes / No SWIMMING POOL 1 Glass door to pool smudge free and clean Yes / No 2 Swimming pools has clean water Yes / No 3 Pool deck clean Yes / No 4 Towels are available Yes / No 5 Public toilets clean and sanitized Yes / No 6 Public toilets - tissues and hand papers in place Yes / No 7 Public showers clean and sanitized Yes / No 8 Public showers' toiletries available Yes / No SPA
1 Appealing ambiance Yes / No 2 Rooms have a relaxing scent Yes / No 3 Clean facilities Yes / No GUEST'S LIFT 1 Clean floor Yes / No 2 Smudge-free mirror and glass Yes / No GUEST ROOMS Yes / No 1 Doors working properly Yes / No 2 Light switches works Yes / No 3 Window glass clean and damage free Yes / No 4 Drapes straight and working properly Yes / No 5 Controls for air conditioning/heat work properly Yes / No 6 Air conditioning filter clean Yes / No 7 Lampshades clean and straight Yes / No 8 Beds correctly made Yes / No 9 Fluffed/even pillows Yes / No 10 Bedspreads straight Yes / No 11 Mattress firm Yes / No 12 Bedspread free of rips and stains Yes / No 13 Upholstery clean and in good condition Yes / No 14 Furniture free from scratches or stains Yes / No 15 Walls clean and free of cobwebs Yes / No 16 Walls free from scratches and nicks Yes / No 17 Luggage racks in good condition Yes / No 18 Pictures and Mirrors straight Yes / No 19 Telephone working Yes / No 20 Clean ashtrays Yes / No 21 Furniture drawers slide out easily Yes / No PARKING 1 All cars parked properly Yes / No 2 Parking area clean
Yes / No 3 All trash bins clean and in place Yes / No 4 Garbage segregated and collected Yes / No STAFF FACILITIES 1 Staff entrance clean
Yes / No 2 Staff washrooms clean Yes / No 3 Staff locker room clean Yes / No 4 Employee biometrics and time logs in proper working condition Yes / No
This generic hotel walk-through checklist can be scheduled to recur based on shift timings and the manager can customize it by adding more questions or modifying the existing ones according to your brand standards, processes and conditions.
Here are a few other checklists you will find useful other then manager checklist: