Address poor NPS at the point of origin

With Pazo’s Dynamic NPS, offer a differentiated brand experience based on customer feedback
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Retail Customer Feedback
Retail Experience about Customer

Word flies fast

How do you deliver on feedback
before it’s too late?
NPS of a brand is the sum of NPS of each of their outlets. Customers trust lived experiences before trying a brand or store out for themselves. Address the feedback before it hits Google reviews.
-Rudra Ghosh, CEO, Vermillion
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Lead the conversation

The point-of-sale isn’t just meant for billing the cart. It’s last chance to ensure your customer comes back again.
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One-step  capture

Customer scans QR code on the POP display or clicks the link in SMS to fill out experience form
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Auto-monitor poor NPS

Pazo AI auto-detects poor NPS and assigns the ticket to specific personnel for quick action and resolution
Retail Improved Customer Experience

Do more

Get customers to rate store assortment, interaction with staff and management, and more for in-the-moment resolution
Explore platform

Let customers scan QR code, and:

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Rate store experience
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Visit e-store
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Leave review on Google Maps
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Do easy returns & exchange
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Do online payment

Trusted by industry's best

BataSochHyderabadJockeyMetroTvsJllVivianaBrand FactoryCentralOcsColliersSodexoVictoria's SecretFscGmr
Retail Chains

Fashion, Apparel, Footwear, Convenience Stores

Retail Execution, Visual Merchandise, Stock Upkeep, Statutory Compliance, Store Visits & Audits

and much more

"Pazo creates value by saving time in daily administrative work and transforming paper-based processes into digital."

Olaf Koch, Chairman @METRO MG