With Pazo’s Dynamic NPS, offer a differentiated brand experience based on customer feedback
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Word flies fast
How do you deliver on feedback before it’s too late?
NPS of a brand is the sum of NPS of each of their outlets. Customers trust lived experiences before trying a brand or store out for themselves. Address the feedback before it hits Google reviews.
-Rudra Ghosh, CEO, Vermillion
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Lead the conversation
The point-of-sale isn’t just meant for billing the cart. It’s the last chance to ensure your customer comes back again.
One-step capture
Customer scans QR code on the POP display or clicks the link in SMS to fill out experience form
Auto-monitor poor NPS
Pazo AI auto-detects poor NPS and assigns the ticket to specific personnel for quick action and resolution
Do more
Get customers to rate store assortment, interaction with staff and management, and more for in-the-moment resolution
