Address poor NPS at the point of origin

With Pazo’s Dynamic NPS, offer a differentiated brand experience based on customer feedback
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Word flies fast

How do you deliver on feedback
before it’s too late?
NPS of a brand is the sum of NPS of each of their outlets. Customers trust lived experiences before trying a brand or store out for themselves. Address the feedback before it hits Google reviews.
-Rudra Ghosh, CEO, Vermillion
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Lead the conversation

The point-of-sale isn’t just meant for billing the cart. It’s last chance to ensure your customer comes back again.

One-step NPS capture

Customer scans QR code on the POP display or clicks the link in SMS to fill out experience form

Auto-monitor poor NPS

Pazo AI auto-detects poor NPS and assigns the ticket to specific personnel for quick action and resolution

Do more than just resolving for poor NPS

Get customers to rate store assortment, interaction with staff and management, and more for in-the-moment resolution
Explore platform
Let customers scan QR code, and:
Rate store experience
Visit e-store
Leave review on Google Maps
Do easy returns & exchange
Do online payment

Trusted by industry's best

Retail Chains

Fashion, Apparel, Footwear, Convenience Stores

Retail Execution, Visual Merchandise, Stock Upkeep, Statutory Compliance, Store Visits & Audits

and much more

"Pazo creates value by saving time in daily administrative work and transforming paper-based processes into digital."

Olaf Koch, Chairman @METRO MG