Reducing Shrinkage & Protecting Store Assets
Theft is a major contributor to inventory loss and revenue leakage in retail stores. Poor monitoring, weak controls, or lack of staff awareness can lead to internal and external theft incidents. The Theft Prevention Checklist helps ensure preventive controls, monitoring practices, and staff awareness measures are consistently followed to minimise theft and shrinkage.
Theft Prevention Checklist
Store Surveillance & Monitoring Impact
- Are CCTV cameras installed at key store locations?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Are CCTV cameras functional and recording properly?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Are camera blind spots identified and addressed?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Is CCTV footage reviewed regularly?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Are surveillance systems accessible only to authorised personnel?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________
Store Layout & Visibility Impact
- Are aisles and shelves arranged to maintain clear visibility?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Are high-value items placed in visible or secured locations?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Are mirrors or visibility aids used in blind areas?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Is the store free from clutter that could hide theft activity?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Are fitting rooms and corners monitored effectively?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________
Access Control & Cash Handling Impact
- Is access to backroom and stock areas restricted?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Are staff-only areas clearly marked?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Is cash handling done as per standard procedures?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Are cash drawers reconciled regularly?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Are POS credentials unique for each staff member?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________
Inventory Control Impact
- Are stock counts conducted regularly?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Are inventory discrepancies investigated promptly?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Are high-shrink categories monitored closely?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Is inward and outward stock movement tracked accurately?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Are damaged or returned items verified before restocking?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________
Staff Awareness & Behaviour Impact
- Are staff trained on theft prevention practices?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Are staff alert to suspicious customer behaviour?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Are internal theft policies clearly communicated?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Are incidents of suspected theft reported immediately?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Is staff behaviour monitored for policy compliance?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________
Incident Reporting & Review Impact
- Are theft incidents logged properly?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Are theft incidents escalated to management?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Are root causes analysed for theft incidents?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Are corrective actions implemented to prevent recurrence?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________ - Is theft prevention reviewed during audits?
☐ Yes
☐ No
If No, Reason: ____________________________________________________________