Retail Restroom Cleaning Checklist

Ensuring Hygiene, Safety & Positive Customer Experience

Restroom cleanliness directly impacts customer perception, hygiene standards, and brand reputation. Poorly maintained restrooms can lead to customer dissatisfaction, health risks, and negative reviews.

The Retail Restroom Cleaning Checklist helps ensure restrooms are cleaned, sanitised, stocked, and monitored consistently throughout store operating hours.

Retail Restroom Cleaning Checklist

Overall Cleanliness Impact

1. Are restrooms clean and free from visible dirt or stains?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
2. Are floors clean, dry, and slip-free?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
3. Are walls, doors, and partitions clean and mark-free?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
4. Is there no foul odour inside the restroom?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
5. Are cleaning activities performed at defined intervals?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________

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Toilet & Urinal Hygiene Impact

1. Are toilet bowls cleaned and disinfected properly?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
2. Are urinals clean and free from blockages?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
3. Are flush systems working properly?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
4. Are toilet seats clean and undamaged?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
5. Are sanitary bins clean and emptied regularly?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________

‍

Wash Basin & Hand Hygiene Impact

1. Are wash basins clean and free from stains?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
2. Is running water available at all times?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
3. Is handwash or soap available and adequately stocked?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
4. Are mirrors clean and streak-free?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
5. Are hand dryers or paper towels available and functional?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________

‍

Supplies & Consumables Impact

1. Is toilet paper available in all cubicles?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
2. Are paper towels or tissues stocked adequately?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
3. Are dustbins available and not overflowing?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
4. Are air fresheners available and used regularly?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
5. Are cleaning chemicals stored safely and away from customers?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________

‍

Safety & Maintenance Impact

1. Are restroom lights functioning properly?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
2. Are taps, pipes, and fittings leak-free?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
3. Are drainage systems working without blockage?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
4. Are wet floor signs used during cleaning?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
5. Are restroom issues reported and addressed promptly?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________

‍

Monitoring & Compliance Impact

1. Is restroom cleanliness checked multiple times daily?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
2. Are cleaning logs maintained and updated?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
3. Are repeated hygiene issues reviewed?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
4. Are corrective actions taken for non-compliance?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________
5. Is restroom cleanliness reviewed during audits or inspections?
   ☐ Yes
   ☐ No
   If No, Reason: ____________________________________________________________

Benefits of Retail Restroom Cleaning Checklist

1. Improves customer comfort and satisfaction
2. Maintains hygiene and health standards
3. Prevents safety hazards and customer complaints
4. Protects brand image and store reputation

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How Pazo Helps with Retail Restroom Cleaning Checklist

1. Digitises restroom cleaning checklists for consistent execution
2. Schedules regular cleaning and inspection tasks
3. Assigns cleaning responsibilities to staff
4. Tracks task completion in real time
5. Captures missed tasks and hygiene issues