Internet of Things (IoT) is soon becoming the most standard tool when someone is talking about better performance, efficiency, time, and cost savings in integrated facilities management services. These days systems are continually monitoring solutions which drive proactive maintenance programs, optimized energy consumption, the integrated facilities management services, and assets primarily focusing on process optimization. With the introduction of IoT, the imminent future of facility management looks pretty straightforward, convenient, and economical than ever.
Facilities management has become more predictive in recent years, with many businesses adopting smarter and interconnected systems tracking how employees use their available space. But as soon as more types of intelligent technology enter the workplace, the necessity to connect these systems increases. Did you know with better interconnectivity, you can easily monitor almost all the processes (including operations, management, security, and accounts) in your organization?
Now is the perfect time to enter the Internet of Things (IoT) realm. The IoT has a huge scope and myriads of organizations have already adopted it to perform with flying colors. Facility Management Market powered IoT and analytics, to grow from $24.65 billion in 2015 to $43.69 billion by 2020. This represents a staggering Compound Annual Growth Rate (CAGR) of 12.1% from 2015 to 2020.
IoT is special because it allows physical devices to work together by collecting and sharing data, which has an immense capacity to drastically improve any office efficiency. Now, this level of connectivity is rapidly becoming the universal standard and it is ultra-imperative that facility managers adapt their processes to ensure their office is IoT compatible.
P.S: Did you know facility management services spend 30% more on energy costs for a building with no reference value and 15% more per square foot per year in maintenance costs alone as a direct consequence of their inefficiency? All these can be monitored and optimized via IoT.
We have talked a lot about the Internet of Things and its scope! Now, let us see how IoT is transforming the facilities management.
Embedded Sensors in Devices and Buildings
Performance sensors can be connected to all HVAC systems, lights, doors, windows and buildings, and data from such devices/sensors can be analyzed and integrated to understand how the utilization of each device could be optimized. For example, installations could benefit from up to 25% energy savings through proactive energy management systems.
Sensors equipped in the indoors and entrance areas, for example, could identify the number of people entering/leaving a building at any given time which will allow the cafeteria to better perform and guess the number of likely orders for the day. With this, they can easily avoid wastage of food.
Beacons can Boost Workplace Experience
Up until now, beacons (they are micro-transmitters which collect and transmit location-based services/data via connected smartphone apps) have been primarily used by many retailers to send custom-tailored offers directly to the nearby customers’ smartphones. Also, the potential of using beacons to enhance building occupant interaction and workplace experience is however not any far-off fantasy.
These beacons provide the user with various types of useful information, captures real-time feedback, and pushes relevant alerts/reminders as an interactive means for employee engagement. Also, monitoring challenges or user satisfaction along with the occupant journey in the building, beacons help a facility manager to generate real-time feedback and proactively resolve real-time issues within the building.
Optimizing and Tracking Restroom Supplies
Software and sensor applications can be used to monitor the usage of restrooms and supplies, making supplies management more efficient, scheduling cleaning activities, reducing overhead, as well as scheduling the requisition and approval supplies. Equipped sensors in the restrooms can also help in water management and preventive maintenance of pipes and fittings.
Did you know Kimberly-Clark recently developed an application using IBM’s IoT platform (Bluemix) that allows facility managers to receive data and alerts from numerous devices in restrooms directly? The app helps reduce tenant churn, lower costs, and enhance customer experience. The initial tests helped clients reduce their consumption of restroom supplies by up to 20%.
Improving Efficiency with Activity Based Services
Aside from improving workspace optimization opportunities, IoT-enabled sensors are helping numerous facility managers to bring the service experience and efficiency to a whole new level. Traditionally in facilities management, front-line employees within cleaning and maintenance departments have been following pre-planned schedules for when to clean or maintain but now it’s changed!
The downside of the pre-planned schedules is however that those do not reflect the real-time needs. The state-of-the-art sensor technologies can help managers to align the schedules to meet actual demand based on the activity levels around the office space. The saved labor time and effort can then be repurposed into performing service tasks if there is a need.
If you are planning to improve your facilities management structure you will have to introduce and implement IoT in your organization. The importance of IoT can be easily understood with Mr. Bill Gates’ quote when he said- “If you invent a breakthrough in artificial intelligence, so machines can learn, that is worth 10 Microsofts.”
P.S. Last, but not least, we want to bring a point to your notice- PAZO is doing some great work with IoT! One of the best features of PAZO for facilities managers (which you won’t find in much software) is that our app can seamlessly integrate with the IoT-enabled devices and sensors and once it’s done, the manager(s) will receive all the important notifications right away on their device(s) and they can take necessary actions based on priority and urgency. With this unique feature, a facility manager can save a considerable amount of time and energy and redirect it to places where it is required the most!
When all the things are in the right place, PAZO can also assist you to save money and improve your ROI by streamlining all operations, including management and security.
Learn more: PAZO Facility Management Software