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Revenue Maximization: How Pazo Helps The Hospitality Industry

A hotel that’s always bustling with guests may not always mean that it’s a profitable one. What deems a hospitality business successful is the revenue they generate. Revenue maximization and management is one of the three main challenges faced by the hospitality industry. SiteMinder’s Global Hotel Business Index 2018 stated that 71% of hotels worldwide are looking for smarter and more efficient ways to do business.

Why is revenue management important?

Revenue management helps the hospitality industry take a data-driven approach to make decisions to ensure that revenue is driven upwards and has consistent growth. Hotels have fixed costs that need to be met regardless of how much revenue is generated from guests. By having a strategy in place, hotel owners can rest assured that all costs will be met and they can dynamically optimize their service and prices. 

Revenue Management Strategies

Here are 7 strategies to help grow your hospitality business:

  • Understand your market: It is important to have a clear understanding of your market and competition to implement a successful strategy. Having a clear picture of your audience’s needs, wants and expectations will help deliver customer satisfaction consistently

 

  • Customer segmentation: Segmenting your customer base allows you to optimize prices with minimized changes. Understanding how different types of customers behave and segmenting them can in turn help increase customer loyalty from those who are appreciative of the consistent prices being offered

 

  • Inter-department collaboration: It is important to be on the same page with the different hotel departments to address any challenges in the revenue management strategies and ensure the brand standards and messages sent to clients and customers are consistent

 

  • Forecasting: Forecasting based on historic data is an important aspect of revenue management as it allows you to make necessary adjustments by anticipating future demand and revenue

 

  • Competitive pricing: Being strategic in the hotel pricing based on the services you offer, the type of guests you want to attract and competitor strategies is a good approach. Of course, the pricing strategy differs from hotel to hotel but offering value-added options have shown to be beneficial

 

  • Direct booking incentives: Maximising the number of direct bookings made in your hotel is important to keep your revenue in check. Yes, catering to other distribution channels is important, but with direct bookings the commission to be paid to third parties reduce. Offering exclusive incentives, such as loyalty points, or freebies, for customers who book directly through your own website is a good strategy to manage revenue

 

  • Mobile optimization: Mobile is a very important revenue stream. Not having a mobile optimised website interface and booking option already puts your hospitality business at a disadvantage compared to your competitors

How Pazo Helps Hotels In Revenue Maximization

It is important to balance and control costs while working to increase revenues to remain profitable. Here’s how Pazo can help you in revenue maximization when you have a strategy in place:

    •  Make operations efficient: When hotel operations are carried out in the most efficient way, customer satisfaction comes naturally. It’s not easy to manually keep a tab on every employee and task being carried out in different areas in the hotel, more so if you’re a multi-chain hotel operator.
    • Technology has advanced quite a bit and now, working smarter has become easier. Using Pazo you can connect to all your team members instantly, get real-time data on the tasks being carried out across all your locations and raise a ticket and assign a turnaround time to ensure issues are resolved by the designated employees within the stipulated time
    • Increase asset life cycle: Save time and resources by digitising your tracking processes. Have tasks assigned to the field workforce through easy and detailed checklists to rest assured that all critical assets are maintained in optimal condition. Having a preventive approach and inspecting equipment on a regular basis can help maintain them better.
    • Software up-gradation, repairing equipment, re-installation of equipment, eliminating possible machinery defects, etc. comes under timely inspection. Inspections can save costs spent on managing damages and control. Assigning checklists to departments ensures that these important inspections are not missed out and also allows you to take corrective measures as fast as possible
    • Standardise operations & service delivery across locations: A successful hotel consistently delivers excellent service to all its guests. Service quality needs to be consistent, especially when you’re a multi-chain operator. Service quality needs to be maintained at the same level across all the locations, in order to ensure that the guests experience the same pleasant experience, no matter which hotel location of yours they opt for
    • Integration with PMS solutions: Integrating PMS solution with work orders and routine operations, retrieving O&M manuals, floor plans and asset information have improved value to organisations of up to 45%
    • Integration to iOT devices: Internet of Things is becoming a convenient asset in improving performance, efficiency, time, and cost savings in integrated facilities management services. When utilised the right way, IoT systems can reduce energy bills and provide insightful data to improve operational efficiency and provide a better tenant/employee experience. CBRE’s report has noted that 25 billion connected things will be in use by 2020 up from 4.9 billion in 2015.
    • Issue management: Report issues and breakdowns with location and images with real-time insights, ensuring that the department resolves the issue in the shortest time to ensure customer satisfaction.
    • Communication: Ensure clear and effective communication between departments at the individual hotel locations and the head office. Coordinate task assignment and completion, surveys, feedback and compliance across all locations you operate to ensure consistency in customer satisfaction and SOPs
    • Audits: Audits are key indicators enabling restaurants to measure where they stand. Having timely audits ensure that all aspects of the restaurant are in optimal condition. Five main audits that should be part of every hotel’s SOPs are – health & safety audit, store audit, kitchen audit, service consistency audit and mystery audit

Revenue management is an extremely important concept within the hospitality industry because it allows hotel owners to anticipate demand and optimise availability and pricing, in order to achieve the best possible financial results. Revenue maximization comes as a result of an effort to predict demand and optimise inventory and price availability. When utilised correctly, this will ultimately result in higher revenue.

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Global Innovations in the Facility Management Industry

The facility management market has been predicted to grow from $34.65 billion in 2018 to $59.33 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 11.4%. 

The facility management industry has moved on from the narrative of just managing buildings. There have been quite a few technological strides in the facility management space, impacting how routine operations will be carried out. With the advancement of technology, the operating environment and tenant expectations have changed and having a digitally-deprived facility relying on manual and paper-based processes don’t quite cut it anymore. 

Today, businesses are focusing on employee productivity with the workplace expectations and dynamics setting new standards. Efficiently run facilities, where unforeseen outages and operational disarray are kept at bay provide better occupant experience. The future workforce study conducted by Dell & Intel noted that 70% of the millennial workforce wants to work in a smart office within the next five years.

3 Notable Global Innovations We’ve Seen This Year

1. iOT

Internet of Things is becoming a convenient asset in improving performance, efficiency, time, and cost savings in integrated facilities management services. Two major challenges facility management companies face are lack of field staff and inflation in wages. With the help of iOT integrations, field staff will be able to work remotely and more efficiently, improving labor productivity. 

pazo-iot

Keeping facilities connected with iOT services give you field insights and patterns that can be harnessed to increase the business’ value considerably. By leveraging iOT and data analytics, facility management teams can easily:

  • Reduce asset maintenance costs
  • Customize services to individuals and groups
  • Made more accurate forecasts
  • Mitigate risk
  • Level and optimize resources
  • Evaluate performance and make informed investment decisions

When utilized the right way, iOT systems can reduce energy bills and provide insightful data to improve operational efficiency and provide a better tenant/employee experience. CBRE’s report has noted that 25 billion connected things will be in use by 2020 up from 4.9 billion in 2015.

2. BIM

Building Information Modeling is a tool commonly used by the architecture industry to create visual models of the facility. According to the 2019 survey by IMAGINiT Technologies, the percentage of owners integrating BIM data into their facility management systems grew to 24.3%. 

BIM

One of the key factors of effective facility management includes the ability to achieve real-time access to information on assets. With a BIM tool that integrates real-time data, preventive maintenance and current operational conditions become easier. Some other benefits of integrating BIM into your FM system are:

  • Improved space management
  • Streamlined maintenance
  • Efficient energy utilisation
  • Economical renovations

Integrating BI with pre-existing work orders and facility maintenance software, retrieving O&M manuals, floor plans and asset information have improved value to organisations of up to 45%

3. Automation

Automation technologies are revolutionizing the FM industry by aiding in simplifying and streamlining work processes and reducing manual intervention in routine operations.  Global Retailer’s case study showed that more than 30% of revenue spent on repair and maintenance were reduced by adopting automation technology. 

fm automation

With the advancement in technology, facility management teams can now manage maintenance, operations, sustainability and tenant experience through mobile solutions like Pazo, built for the deskless workforce. Automation provide FM teams with:

  • Enhanced visibility throughout the entire facility workflow
  • Insights through constant analysis of real-time and historical data such as costs, vendor performance and operational efficiency
  • Automatic escalations and alerting relevant stakeholders during emergencies

As with every decision-making within the organization, FM teams need to take into consideration how innovation will affect the facility and processes on a social, economic and technical level. With careful thought, FMs will be able to capitalize on the technologies available in order to create a more efficient and productive environment where the team can flourish.

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Your Ultimate Guide To 2020 Restaurant SOP

Operational excellence is any industry requires preset norms and rules. Standard Operating Procedures or Restaurant SOP ensure that all outlets function smoothly and provide clarity to staff on how to carry out their duties. These guidelines also make it easier to train new staff on operational procedures.

Why Restaurant SOP is Important

The restaurant space can be daunting and restaurateurs have mentioned that it’s an industry lacking structure. Standardizing the operation procedures has many advantages including:

  • Standardized routine operations: Mentioning the how and why of routine operations make it easier to train new staff and also gives more predictability on how tasks need to be carried out
  • Consistency and quality control: Customers keep coming back when there is consistency in quality and services. Having a system in place that ensures that food served to customers and the way staff handle customers remain pleasant and consistent will keep the business running smoothly. SOPs are highly effective in maintaining consistency among multiple locations your restaurants are in as well
  • Performance management: With the crucial operations and code of conduct listed out in the SOPs, assessing employee performance and improving efficiency becomes easier

What is Included in Restaurant SOP?

The standard operations and procedures include all the core operations in the restaurants from maintenance, food preparation, billing, customer service etc. Here’s what some standard procedures which can be a part of your SOPs:

1. Food Preparation and Handling

Food Preparation and Handling

Kitchen operations are one of the core operations of the restaurant and it’s important to ensure that everything is running efficiently as it has a huge impact on the restaurant. 

  • Standard Preparation Methods and Recipes: These can include basic protocol regarding hygiene, temperatures, recipe, ingredient measurements etc.
  • Food Presentation: Presentation is important and varies from meal course and service standards. This section of the SOP needs to mention the hows and whys of presentation, right from how it is plated to how it needs to be served
  • Food Storage: Maintaining a proper inventory and careful food storage is extremely important in a restaurant. Detailed instructions on how food needs to be stored in terms of quality and quantity need to be mentioned. Staff also need to be trained to minimize wastage

2. Customer Service

Customer Service

Customer satisfaction is of utmost importance in the restaurant industry. For having successful sales and business growth, it is important to make sure that the customer has a pleasant experience, from start to finish – right from the moment they enter the restaurant to the time they clear their check and leave.

    • Greeting and seating: Parameters need to be set as to how waiters need to attend to customers and that they need to be seated within a certain time limit
    • Order taking and serving: Orders need to be taken in a consistent manner and as soon as possible. There also need to be rules set on how waiters need to serve them etc.
    • Billing and settlement: Rules and norms need to be set on how sales, billing and other operations will be carried out, irrespective of restaurants using a POS to manage transactions
    • Customer feedback management: Making customers understand that their feedback is important to improve your brand goes a long way and helps you strive to always provide customer satisfaction

3. Equipment Handling

Equipment Handling

Kitchen equipment is expensive and needs to be handled with care. The restaurant SOP should include a module on how every equipment in the restaurant needs to be handled, maintained etc.

5. Health And Hygiene

Health And Hygiene

Hygiene needs to be maintained in all areas of the restaurant, which also includes the staff grooming. Clear guidelines need to be in place on how staff need to be dressed, groomed etc. as it directly reflects on your brand quality 

6. Safety

safety

The SOP needs to have safety measures the staff needs to adhere to while preparing and delivery food. Mismanagement and lack of care lead to accidents and everyone must be trained how to work in the kitchen and handle emergencies

7. Audits

audits

Audits are key indicators enabling restaurants to measure where they stand. Having timely audits ensure that all aspects of the restaurant are in optimal condition. Five main audits that should be part of every restaurant’s SOPs are:

  • Health & Safety Audit: Customer safety is your first priority. Health and safety audits need to be conducted to ensure that customers have a safe environment in terms of both infrastructure and fire safety.
  • Store Audit: Stores audits are needed to understand the moving and non-moving materialistic investments within the restaurant. You get more visibility on optimal stock levels of liquor and ingredients, ideal variants and internal pilferage.
  • Kitchen Audit: The kitchen is the most crucial part of the restaurant. Kitchen audits are mandatory to make sure that the kitchen is equipped to cater to customers, even during peak times and that all equipment is in the best working condition. Audits in the kitchen help you analyse what factors are reducing productivity so that corrective measures can be taken.
  • Mystery Audit:  Mystery audits are a great way to get realistic insights into restaurant performance based on predefined food and service parameters.
  • Service Consistency Audit: Feedback surveys are a great way to engage customers in helping you improve customer delight. A quick survey while customers are waiting for the check can help you understand if their expectations of food and overall customer experience were met or not

Creating Your Restaurant SOP

In order to create your SOPs, keeping core procedures in mind is important as it varies for different kinds of restaurants. Customer retention is one of the major aspects of running a successful restaurant business. People will keep going back to a place where they feel appreciated. So a lot more goes into becoming successful than just being able to serve the best food in town. Standardized procedures common to most restaurant SOPs are:

  • Define core processes: Having a clear picture of all the core processes that make your restaurant, the subsequent procedures on how everything needs to be carried out in different departments within the restaurant falls into place
  • Map operational procedures: After core processes are decided, the next step is to add details as to how each task needs to be carried out. Getting in touch with customers for suggestions and feedback to provide the best customer experience goes a long way in how each task in your restaurant is carried out
  • Create checklists and audit forms: Checklists for routine operations ensure that the staff is working according to the right guidelines. And now, with the advancement of technology, you don’t have to rely on paper-based checklists and forms. Pazo helps you automate your routine operations and you can create and assign checklists to staff on duty and it will recur as per your set schedule

Your restaurant SOP is an extremely helpful guide to maintain consistency in brand standards, service quality and customer satisfaction, especially when you run a chain of restaurants. Having standardized procedures in place is the first step to achieving operational excellence in your restaurant. 

Want to know how Pazo can help you make routine operations efficient? Talk to our Customer Success Officer today.

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Improve Retail Store Operations Efficiency

The market is rapidly evolving and maintaining operational excellence has become crucial to be successful. What does it mean to be an operationally efficient retail store? When your store or chain of stores maintain high brand standards, consistent sales and provide a great customer experience while saving time, money and resources, you can say that it is operationally efficient.

Why is store operational efficiency critical for retail success?

Making your retail store operations effective will help you:

  • Reduce costs while achieving better results
  • Make better decisions based on the data received from individual stores
  • Make in-store teams more efficient
  • Maintain consistency across all stores
  • Provide a better shopping experience to customers

Why do retailers find it challenging to make their operations more efficient?

Retail store operations can be made more efficient when you look at the right factors that need improvement. Here are some of the challenges retailers expressed when we had a chat wit them:

  • Low visibility into store operations – Many retailers mentioned that they don’t have a clear picture of what’s going on in their stores, especially the outlets located in different regions across the country. 
  • Inconsistent communication – Due to lack of communication between store teams and the head office, the complete information doesn’t get passed on to the concerned teams in time. 
  • Limited evaluation of individual store performance –  Due to managing multiple outlets across different cities which entails a lot of paper-based reports, retailer can’t evaluate store performance easily, making it difficult to spot efficiency problems.
  • Manual follow ups and reports – When daily store tasks are being carried out by the team without proper assignment, it is time consuming to relay information from one member to another. Store managers then need to compile reports manually and send it to the head-office teams.

Looking out for best Solutions: Check Here

happy-retailer

How PAZO Can Help In Making Retail Operations Efficient

1. Easy Communication

Task management and internal communication between teams at individual stores and the head office make operations more efficient and transparent. Synchronize task assignment and completion, surveys, feedback and compliance across all outlets

2. Store Audits And Compliance’s

Area Managers can now easily monitor store operations and ensure that there is consistency in brand standards and compliance’s. With a personalized dashboard, get consolidated data or routine operations including task completion efficiency, issue resolutions and reporting

3. VM Implementation

Easy checklists with photo uploads allow you to keep track of product placement and display, complete with the aesthetics and ambiance to ensure that customers have the best shopping experience in all your stores. 

4. Store Opening and Closing

Define routine operations run efficiently without any glitches with scheduled checklists, especially for store opening and closing. With tasks assigned to the right people at the right time, field managers can track execution standards and accountability.

5. Documents and Training

Maintain brand standards by training staff across all stores and having the resources and issues documented. With PAZO, documents in the form of images, videos, PDFs etc. can be uploaded and shared with the right users and departments.

Increase profits with data-driven decisions and improve customer experience at every store with having your daily operations on auto-pilot with PAZO.

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How Service Quality And Customer Satisfaction Go Hand In Hand In the Hotel Industry

All hotel operators will agree that guest satisfaction plays an important role in the continued success of the hotel, whether you are managing a large chain of corporate hotels or you operate a single property.

Why Is Customer Satisfaction Important?

Every guest that stays at your hotel can make or break your reputation. A happy guest will share their good hotel experience by giving positive reviews and recommending the hotel to friends, family and acquaintances. If they have a poor experience, they will go the extra mile to let the world know how unpleasant they were with your hotel’s services. 

Customer satisfaction is a clear indication of your hotel staff’s ability to provide a better experience than what a guest expects when they book their stay. Every hotel staff – whether they manage the front desk, tend to the cleanliness of the hotel premises or work in the kitchen – plays a crucial role in the customer experience. 

happy guest

How Does Service Quality Impact Customer Satisfaction?

Service quality is the life of the hotel, when it comes to customer satisfaction. A successful hotel consistently delivers excellent service to all their guests. Service quality needs to be consistent, especially when you’re a multi-chain operator. Service quality needs to be maintained at the same level across all the locations, in order to ensure that the guests experience the same pleasant experience, no matter which hotel location of yours they opt for. 

When hotel operations are carried out in the most efficient way, customer satisfaction comes naturally. It’s not easy to manually keep a tab on every employee and task being carried out in different areas in the hotel, more so if you’re a multi-chain hotel operator. Technology has advanced quite a bit and now, working smarter has become easier. 

You don’t have to rely on pages or written reports and multiple follow-ups to ensure that brand standards and service quality are maintained at your hotel. Digitize and automate routine operations at every hotel location with the help of PAZO. 

Top 3 Benefits of Using PAZO to Manage Hotel Operations:

Connect Instantaneously: Connect with the team instantaneously with the chat feature in PAZO to make sure that no important information is missed out and delayed, unlike with verbal communication.

See Completions in Real-time: Why wait hours after multiple follow-ups to see if assigned tasks have been completed by employees? Get real-time data on the tasks being carried out across all your locations with a visual dashboard

Speed Up Resolutions: Raise a ticket and assign a turnaround time to ensure issues are resolved by the designated employees within the stipulated time

pazo dashboard

PAZO Solutions For Operational Efficiency And Customer Satisfaction:

Front Office Task Lists & Audits: Ensure that no tasks are missed during the day with checklists scheduled at designated intervals to be submitted by the assigned staff on duty

SOP Adherence: Why rely on SOPs maintained on paper that gives no clear picture if they’re being adhered to on a daily basis? Maintain quality and consistency in every task carried out with the help of digital checklists and reports.

Housekeeping Operations: Easy to complete checklists, with image upload, to ensure that cleanliness is maintained throughout the hotel, all day long.

Security And Patrol: Unique QR codes can be assigned to locations for patrolling, to ensure accountability and maintain security all throughout the premises

Customer Feedback: Continue delivering customer satisfaction by improving operations with feedback provided by customers during their stay.

Strategize Critical Assets, Operate Effectively: With a detailed analytics dashboard, keep a track of performance, customer feedback, issues raised and resolved , etc in order to improve operations.

Running a hotel efficiently requires constant efforts to provide the best customer experience  while ensuring that the employees are happy as well. Don’t be swamped with pages of written reports, missed checklists, and continuous follow-ups to have tasks completed on time. With PAZO, you can now digitize your daily operations at every hotel while ensuring there is no compromise on brand standards, quality, efficiency, productivity, and customer satisfaction.

Try out PAZO for free now!

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How iOT is Transforming Facilities Management for the Greater Good?

Internet of Things (iOT) is soon becoming the most standard tool when someone is talking about better performance, efficiency, time, and cost savings in integrated facilities management services. These days systems are continually monitoring solutions which drive proactive maintenance programs, optimized energy consumption, the integrated facilities management services, and assets primarily focusing on process optimization. With the introduction of iOT, the imminent future of facility management looks pretty straightforward, convenient, and economical than ever. 

Facility Management has become more predictive in recent years, with many businesses adopting smarter and interconnected systems tracking how employees use their available space. But as soon as more types of intelligent technology enter the workplace, the necessity to connect these systems increases. Did you know with better inter-connectivity, you can easily monitor almost all the processes (including operations, management, security, and accounts) in your organization?

Now is the perfect time to enter the Internet of Things (iOT) realm. The iOT has a huge scope and myriads of organizations have already adopted it to perform with flying colors.

Facility Management Market powered iOT and analytics, to grow from $24.65 billion in 2015 to $43.69 billion by 2020. This represents a staggering Compound Annual Growth Rate (CAGR) of 12.1% from 2015 to 2020. 

iOT is special because it allows physical devices to work together by collecting and sharing data, which has an immense capacity to drastically improve any office efficiency. Now, this level of connectivity is rapidly becoming the universal standard and it is ultra-imperative that facility managers adapt their processes to ensure their office is iOT compatible.

P.S: Did you know facility management services spend 30% more on energy costs for a building with no reference value and 15% more per square foot per year in maintenance costs alone as a direct consequence of their inefficiency? All these can be monitored and optimized via iOT. 

We have talked a lot about the Internet of Things and its scope! Now, let us see how iOT is transforming the facilities management?

1. Embedded Sensors in Devices and Buildings

iot sensors facility management software service

Performance sensors can be connected to all HVAC systems, lights, doors, windows and buildings, and data from such devices/sensors can be analyzed and integrated to understand how the utilization of each device could be optimized.

For example, installations could benefit from up to 25% energy savings through proactive energy management systems.

Sensors equipped in the indoors and entrance areas, for example, could identify the number of people entering/leaving a building at any given time which will allow the cafeteria to better perform and guess the number of likely orders for the day. With this, they can easily avoid wastage of food.

2. Beacons can boost workplace experience.

facility-management-software

Up until now, beacons (they are micro-transmitters which collect and transmit location-based services/data via connected smartphone apps) have been primarily used by many retailers to send custom-tailored offers directly to the nearby customers’ smartphones. Also, the potential of using beacons to enhance building occupant interaction and workplace experience is however not any far-off fantasy.

These beacons provide the user with various types of useful information, captures real-time feedback, and pushes relevant alerts/reminders as an interactive means for employee engagement. Also, monitoring challenges or user satisfaction along with the occupant journey in the building, beacons help a facility manager to generate real-time feedback and proactively resolve real-time issues within the building.

3. Optimizing and Tracking Restroom Supplies

iot sensors facility management software services pazo

Software and sensor applications can be used to monitor the usage of restrooms and supplies, making supplies management more efficient, scheduling cleaning activities, reducing overhead,  as well as scheduling the requisition and approval supplies. Equipped sensors in the restrooms can also help in water management and preventive maintenance of pipes and fittings.

Did you know Kimberly-Clark recently developed an application using IBM’s iOT platform (Bluemix) that allows facility managers to receive data and alerts from numerous devices in restrooms directly? The app helps reduce tenant churn, lower costs, and enhance customer experience. The initial tests helped clients reduce their consumption of restroom supplies by up to 20%.

4. Improving Efficiency with Activity Based Services

iot sensors facility management software service

Aside from improving work-space optimization opportunities, iOT-enabled sensors are helping numerous facility managers to bring the service experience and efficiency to a whole new level. Traditionally in facilities management, front-line employees within cleaning and maintenance departments have been following pre-planned schedules for when to clean or maintain but now it’s changed!

The downside of the pre-planned schedules is however that those do not reflect the real-time needs. The state-of-the-art sensor technologies can help managers to align the schedules to meet actual demand based on the activity levels around the office space. The saved labor time and effort can then be re-purposed into performing service tasks if there is a need.

If you are planning to improve your facilities management structure you will have to introduce and implement iOT in your organization. The importance of iOT can be easily understood with Mr. Bill Gates’ quote when he said- “If you invent a breakthrough in artificial intelligence, so machines can learn, that is worth 10 Microsofts.”

P.S. Last, but not least, we want to bring a point to your notice- PAZO is doing some great work with iOT! One of the best features of PAZO for facilities managers (which you won’t find in much software) is that our app can seamlessly integrate with the iOT-enabled devices and sensors and once it’s done, the manager(s) will receive all the important notifications right away on their device(s) and they can take necessary actions based on priority and urgency. With this unique feature, a facility manager can save a considerable amount of time and energy and redirect it to places where it is required the most! 

When all the things are in the right place, PAZO can also assist you to save money and improve your ROI by streamlining all operations, including management and security. 

facility facilities management software system