Address poor NPS at the point of origin

With Pazo’s Dynamic NPS, offer a differentiated brand experience based on customer feedback
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Retail Customer Feedback
Incoming NPS
Standard ops at scale automagically
Retail Experience about Customer

Word flies fast

How do you deliver on feedback
before it’s too late?
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NPS of a brand is the sum of NPS of each of their outlets. Customers trust lived experiences before trying a brand or store out for themselves. Address the feedback before it hits Google reviews.
-Rudra Ghosh, CEO, Vermillion
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Lead the conversation

The point-of-sale isn’t just meant for billing the cart. It’s the last chance to ensure your customer comes back again.
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One-step  capture

Customer scans QR code on the POP display or clicks the link in SMS to fill out experience form
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Auto-monitor poor NPS

Pazo AI auto-detects poor NPS and assigns the ticket to specific personnel for quick action and resolution
Retail Improved Customer Experience
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Dynamic QR

Do more

Get customers to rate store assortment, interaction with staff and management, and more for in-the-moment resolution

Let customers scan QR code, and:

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Rate store experience
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Visit e-store
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Leave review on Google Maps
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Do easy returns & exchange
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Do online payment

Trusted by industry's best

BataSochHyderabadJockeyMetroTvsVIVIANA MALLKW Delhi 6Jubilant ConsumerCentralOcsColliersSodexoVictoria's SecretFscGmr
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Retail Chains

Fashion, Apparel, Footwear, Convenience Stores

Retail Execution, Visual Merchandise, Stock Upkeep, Statutory Compliance, Store Visits & Audits

and much more

OLAF KOCH, Metro

"Pazo creates value by saving time in daily administrative work and transforming paper-based processes into digital."

Olaf Koch, Chairman @METRO MG
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